Just Cause:
We are on a mission to change the common perceptions of the car business. We can do this by making people feel special, important, and like they're the only one. We will offer an experience that exceeds our customer and employees' expectations today, tomorrow, and in the future. We will not just sell and service cars; we will create raving fans.
Our Core Values:
1. Integrity is Everything
Integrity at BZ isn't just a value, it's a lifestyle. We endorse a culture of honesty, transparency, accountability, and being unwavering in our commitment to do what's right, even when no one is watching. The cost of time or money doesn't sway our decision to utilize integrity. We've earned the trust of our customers, teammates, and partners, and we defend this trust with unyielding integrity. Our intentions, whether with customers or within the team, are guided by this principle, shaping our identity at its core.
2. Go the Extra Mile
At BZ, we are committed to exceeding expectations with our world-class service. This isn't just a saying, it's our ethos. Our dedication to going the extra mile for our customers, teammates, and families is what generates positive word-of-mouth and drives growth. We don't merely aim to satisfy, we aim to wow each and every individual we interact with.
3. Teamwork Makes the Dream Work
Ego has no room within the walls of BZ Autos. We are a united entity with a singular purpose - to serve customers and support teammates. We firmly believe that collective effort surpasses individual prowess, and together, we can achieve more.
4. Be a Lifetime Student
In the dynamic world of BZ Autos, believing one knows everything leads to stagnation. To avoid this, we relentlessly pursue knowledge and new experiences. We are lifelong learners committed to chasing excellence.
5. Believe in the Big Picture
We at BZ firmly believe in our collective direction, understanding exactly what needs to be done to get there. We uphold our Core Values, both within our store and in our personal lives; as they form the very essence of who we are. Our belief in BZ, and what it stands for, is unwavering.
